Rachis

Pain map

What breaks in document AI

290 production incidents from public threads. Every quote links to its source. Pick a category and check it yourself.

  • “We captured the following raw server frame in four production occurrences within approximately three hours”
    GitHub, openai-agents-python · 27 July 2026 · in production · open the thread
  • “I hit this exact failure running agents in production (duplicate outbound emails on retry).”
    GitHub, crewAI · 8 July 2026 · in production · open the thread
  • “The concrete failure pattern: network timeout causes cron to retry the same job.”
    GitHub, crewAI · 17 May 2026 · open the thread
  • “Hit this same pattern in production multi-agent.”
    GitHub, langgraph · 17 April 2026 · in production · open the thread
  • “When a tool call takes longer than ~3 minutes on LangGraph Cloud, it gets silently re-dispatched from the last checkpoint while the original is still running.”
    GitHub, langgraph · 5 April 2026 · in production · open the thread

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Method

We collected 448 public posts published after 1 November 2025 in which a builder describes document AI failing. Each link was re-opened on 8 November 2026. We kept the 290 where the quote is on the page, the author describes an incident and not an opinion, and has no tie to a vendor. Quotes are verbatim and trimmed after 420 characters. The grouping is ours. A complaint is not a measurement.